The KC Call Center EXPO provides a forum for people to expand their knowledge about serving callers while learning how to improve their contact center's revenue and profit.

 

 

KC Contact Center EXPO 2008

Sponsored by VITEC, Inc.

 

And featuring a dynamic  keynote address by Jim Welch, former marketing leader for Hallmark and Proctor and Gamble

Jim Welch is the President and Founder of "The Growth Leader Inc.".  Jim brings over 25 years of marketing leadership passion working for Hallmark and Procter & Gamble, two of America 's most iconic companies. Jim has hands-on Global Senior Vice-President and Chief Marketing Officer leadership experience and a consistent track record of utilizing proven techniques to effectively lead teams that achieve winning top line and bottom line results. His teams consistently score in the top 5% of Gallup Survey scores of engaged employees at all levels. Jim combines energy, passion, tenacity, and commitment in order to facilitate growth – he will share his energy and passion with us at the 2008 KC Contact Center EXPO. 

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YOU commented and we heard YOU!  This year’s EXPO is filled with educational presentations, “how to” breakout sessions as well as an audience driven panel discussion comprised of award winning Call Center managers.   What’s more,  all EXPO speakers will actually be EXPO “teachers!”  This exciting, not to be missed, venue will ensure you come away with insider knowledge of WHAT award winning contact centers are doing to put them on top AND, best of all, our 2008 “teachers” will actually show you HOW to bring it into your center the very next day! 

 

We look forward to seeing all of you at

KC CALL CENTER EXPO. 

                 Registration                 Comments & Suggestions

THANK YOU to the 200 plus Call Center Personnel from over 110 companies who attended last year's KC Call Center Expo!

Attendees experienced both SOLUTIONS & LIVE DEMO'S for practical

applications in their Call Centers by these quality vendors:

            

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  Read 2007 Attendee Comments Here!

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